Welcome to OpenTempo Client Services

OpenTempo is proud to offer you our world-class support staffed by a team of experts in all things OpenTempo and Healthcare, with more than a decade of experience in supporting clinical systems.

OpenTempo Client Services is all about empowering our clients with the knowledge and capabilities to get the very best out of your OpenTempo system. We specialize in training and the sharing of best practices. However, we know that sometimes a little more assistance and care are necessary and that’s why we’re here.

Have questions about the best way to configure your call schedule?  Are your request periods not working the way you thought they would?  Having difficulty troubleshooting something?  We’re here to help!

To get started, we always suggest checking with your Administrator, they are your local experts.

Have you checked the OpenTempo Help Center?  We have an ever-expanding library of content including “how to’s”, helpful guides, and best practice articles.

Have you tried the above and find you still need additional assistance?  It might be time to contact us.  To make this easy, we’ve provided three different methods for doing so:

Phone

Is your issue more time-sensitive?  Give us a call at: (888) 735-1789 x2

We are available: Monday-Friday, 8:30 AM – 8:00 PM (ET)

Email

Is your issue less time-sensitive? Drop us a message at: support@opentempo.com

Tickets can be submitted to us 24 hours/day and are addressed during our normal business hours.

OpenTempo Help Center

Available to you 24 hours/day, 7-days a week, 365 days a year.  The OpenTempo Help Center is your first stop for all your self-service needs.  Not only does the Help Center provide access to a wealth of content but also provides another portal of access to the Client Services team.  Submit a new request to us at any time!