OpenTempo Blog

About the Author:

Rich Miller

A career entrepreneur, Rich launched his first venture, 6 Degrees Software & Consulting, Inc., which created successful products and service lines for the software tools, corporate training, research, legal and medical markets. In 2006, after significant market research and analysis, Rich launched his initial services for the healthcare space. In 2013, we re-incorporated as OpenTempo, Inc. to reflect the company’s singular focus and commitment to our product and the medical systems market. At the same time, he brought on the company’s first external investors. Rich continues to be the driving force behind our market approach, staying ahead of market requirements, maintaining our competitive advantage and contributing to bookings growth. Rich is also an active member of the OpenTempo Board. Originally from Long Island, NY, Rich graduated from the University of Vermont and lives in the Burlington area.

Recent Posts by Rich Miller

Rich Miller | Dec 10, 2018

2 min read

Who's On Call? The Hidden Cost of the On Call Schedule Process for Your Organization

Opportunity for Improvement All Health Systems rely on their Provider On-Call schedule to support vital patient care services.  This seemingly routine daily process is...

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Rich Miller | Sep 20, 2018

2 min read

Why You Need a Physician Scheduling Workflow Assessment

The clinical staff and physician scheduling process support your operational goals, but it's easy for this bigger picture to slip out of view when you're focused on the...

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Rich Miller | Sep 13, 2018

7 min read

The Road to Operational Excellence

Physician scheduling, staff scheduling, and workforce analytics are core components of the road to operational excellence - take action now.

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Rich Miller | Aug 16, 2018

3 min read

How Clinician Staffing Levels Can Match Patient Demand

Over the past ten years, an aging, largely baby-booming population has fueled a growing demand for healthcare. At the same time, the healthcare market has experienced...

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Rich Miller | Aug 15, 2018

3 min read

"It's About People" - by Rich Miller

As one Health System CEO reminded me recently, “Healthcare is ultimately about people.” This seems obvious, but the context of his comment was not centered on the patients...

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Rich Miller | Aug 12, 2018

1 min read

Re-defining Productivity in Surgical Services

Many Health Systems still define the performance of their surgical services based on measures of volume. Yet most volume- and effort-based metrics miss important factors...

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