How Staff Scheduling Strategy Can Fuel Profitable Growth

As a part of one of the leading regional healthcare organizations, Froedtert Hospital’s Surgical Services area had experienced ongoing and sustained procedure growth.  To reach new levels of productivity and performance, Perioperative Services leadership identified staff scheduling as a critical factor for lasting success. But the legacy scheduling processes created significant barriers to overcome.

On September 20th, we had the opportunity to host Froedtert Hospital’s Perioperative Services Scheduling Specialist, Lauren Kiekhaefer, to understand how the team turned a process fraught with difficulties into a competitive advantage. 

 Lauren shared how the team executed a multi-stage approach across policy, process, cultural change, and technology to make staff scheduling a platform for cost-effective management of Perioperative Services. 

By watching this webinar or downloading the case study you will:

  • Understand how Froedtert Hospital’s Perioperative Services team attacked the challenges inherent in their scheduling processes that impacted both personnel costs and employee retention,
  • Review how Lauren focused on “4C’s” – Centralization, Communication, Consistency, and Clarity – to improve the scheduling process,
  • Learn about the resulting improvements both operationally and financially to Froedtert Hospital’s Perioperative Services including how the scheduling process impacts employee satisfaction.

OpenTempo’s Medical Staff Scheduling Software enables healthcare organizations to manage complex clinical work assignments more effectively.  For more information, visit:

The Thought Leadership Series is sponsored by OpenTempo – the market leader in solutions for Clinical Workforce Management and Optimization. The Thought Leadership Series highlights topics of relevance presented by industry resources or OpenTempo experts to expose innovative ideas that help Healthcare Organizations improve performance.