Ambulatory Has Become the Growth Engine for Health Systems. So Why Are So Many Organizations Still Struggling to Expand Capacity?
Health systems have made their priorities clear: growth is increasingly happening in ambulatory care. Patients prefer it. Care can be delivered at a lower cost. Advances in medicine make services in outpatient settings possible. Today, ambulatory isn’t simply another site of care. It’s an enterprise within the enterprise. One expected to drive patient access, growth, […]
From Reactive to Sustainable: A Healthcare HR Perspective on Coverage and Cost
No matter how well workforce plans are built, gaps will happen. The question is: how are they managed? Coverage decisions are often made in the moment – when a shift opens, a clinician calls out, or patient demand exceeds staffing levels. In those moments, organizations rely on the tools they have available: overtime, on-call adjustments, […]
From Plans to Practice: A Healthcare HR Perspective on Workforce Scheduling
Scheduling — Where Workforce Plans Become Reality Healthcare organizations spend significant time planning their workforce – hiring, onboarding, and preparing staff to meet patient demand. But it’s scheduling where those plans become real. Scheduling determines who is working, when they’re working, and where care happens. It shapes not only productivity, but also morale, engagement, and […]
From Hiring to Productivity: A Healthcare HR Perspective on Workforce Readiness
Healthcare organizations invest significant time and resources into recruiting and hiring. But between offer acceptance and day one on the job, there’s a critical phase that often determines whether that investment pays off: Readiness. Readiness is the bridge between hiring and productivity – and one of the most underestimated pressure points in workforce management. It’s […]
How One Organization Connected the Pieces of Workforce Management
Managing workforce operations across multiple locations is never simple — but for fast-growing healthcare organizations, the challenge compounds quickly. Disconnected systems, manual processes, and limited visibility can create administrative burden, increase risk, and impact provider satisfaction. In a recent fireside chat, “How One Organization Connected the Pieces of Workforce Operations,” Samantha Duran, COO of Coachella […]
National Hospital Week: Enabling Stronger Hospitals Through Better Workforce Management
National Hospital Week is a time to celebrate the hospitals, health systems, and care teams that keep communities healthy. It’s also a moment to recognize the operational complexity behind delivering care — and the growing need for smarter workforce strategies that help healthcare organizations solve the healthcare workforce puzzle while supporting both staff and patients. […]
From Staffing to Support: A Healthcare HR Perspective on Workforce Stability
People — The Foundation of Workforce Stability When healthcare organizations talk about workforce challenges, the conversation often starts with numbers: open roles, turnover rates, time-to-fill. But those numbers only tell part of the story. At the center of clinical workforce management are the people delivering care — and this is where workforce strategy and workforce […]
Reflections on Match Day
Match Day is one of the most celebrated days in medicine. For many, it’s seen as the finish line. But for GME leaders, Match Day is just the starting signal. Every year, we watch thousands of students open envelopes, celebrate with family, and step into the next chapter of their careers. It’s a moment filled […]
From Bedside to Beyond: Meet the Nurses of QGenda
Every Nurses Week, we take time to recognize the impact nurses make across healthcare, but this year, we’re also shining a light on the nurses within QGenda. Behind our technology are real clinical voices—nurses who have worked at the bedside, supported patients and families through their most vulnerable moments, and now bring that experience forward […]
Webinar Recap – Connecting the Dots: What Healthcare HR Leaders Need to Know About Clinical Workforce Management
Healthcare workforce challenges aren’t new — but they are becoming more complex, more interconnected, and harder to solve in isolation. That was the central theme of our Healthcare HR Week webinar, Connecting the Dots: The HR Role in Clinical Workforce Management, where industry leaders came together to unpack why persistent workforce disruption continues — even […]