Burnout From Broken Processes: How Outdated Workflows Fuel Fatigue in Healthcare
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Burnout in healthcare is nothing new, but the causes and symptoms have evolved. Today, it’s not just about long hours or high patient loads. Increasingly, broken processes, outdated technology, and blurred […]
MSP Week: Celebrating the MVPs Behind the Scenes
Every great team has its MVP – the field general who makes sure the game runs smoothly, who keeps the strategy on track, and whose work enables the team around them to perform its best. In the world of healthcare quality and compliance, the MVPs are Medical Services Professionals (MSPs). This week, as we celebrate […]
Five Ways to Prevent Burnout for Medical Services Professionals
Guest Writer: Dawn Anderson, CPCS, CPMSM Sitting on the plane on my way home from the 2025 NAMSS Educational Conference and Exhibition, I listened to the flight attendances give their safety demonstration, and I was reminded, “We must put our own oxygen mask on first before helping others,” — something I have heard many times, […]
We Know Nurses Because We Are Nurses: How QGenda’s Clinical Team Supports Simplifying Nurse and Staff Workforce Management
When you’re building technology for nurses, you can’t just understand workflows — you have to understand the work. That’s why QGenda Nurse and Staff Workforce Management is backed by people who’ve lived the realities of nursing. Because we don’t just know nurses…we are nurses. Our team includes five nurses whose clinical experience impacts the insights […]
The Winning Edge: Elevating Physician Engagement and Clinical Efficiency in Modern Health Systems
Speakers Andy Anderson, MD, MBA Executive Vice President, Chief Medical and Chief Quality Officer, RWJBarnabas Health Thomas Balcezak, MD, MPH Chief Clinical Officer, Yale New Haven Health System Ghazala Sharieff, MD, MBA Corporate Executive Vice President and Chief Medical & Operations Officer, Acute, Scripps Health Patrick Hunt, MD, MBA Chief Medical Officer for Acute Care, […]
The Employee Value Proposition in Healthcare
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda The conversation around workforce shortages in healthcare is not new. For decades, healthcare leaders have grappled with how to attract, retain, and engage top talent in an industry known for its […]
Aligning HR and Nursing Leadership Webinar FAQs
Speakers Michele Szkolnicki, M.Ed., BSN, RN, FACHE, FACMPE Senior Vice President & Chief Nursing Officer, Penn State Health Linkedin Gary L. Marsh, JD, MBA, SHRM-SCP Chief Talent Officer, Ascent Talent Partners Linkedin Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Linkedin HR and nurse leaders joined QGenda to discuss […]
Webinar Recap: Aligning HR and Nursing Leadership
Speakers Michele Szkolnicki, M.Ed., BSN, RN, FACHE, FACMPE Senior Vice President & Chief Nursing Officer, Penn State Health Linkedin Gary L. Marsh, JD, MBA, SHRM-SCP Chief Talent Officer, Ascent Talent Partners Linkedin Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Linkedin Staffing shortages in healthcare aren’t new, but the […]
Seven Takeaways from the 2025 NAMSS Educational Conference and Exhibition
The National Association of Medical Staff Services (NAMSS) 2025 Educational Conference and Exhibition in Portland brought together credentialing, privileging, enrollment, and medical staff services professionals for a half-week of dynamic learning and connection. From AI use in credentialing to burnout prevention and leadership development, attendees left with actionable insights to elevate their skills and strengthen […]
Webinar Recap: Understanding Payer Enrollment
Delays in payer enrollment can create a ripple effect across healthcare organizations — slowing down provider onboarding, delaying revenue, and limiting patient access to care. In our recent webinar, Understanding Payer Enrollment, presented in partnership with The Hardenbergh Group, Tammy West, MHA/ED, CPMSM, CPCS, Senior Director, CVO Operations & Regulatory Compliance at The Hardenbergh Group, […]