Webinar Recap: Going All In — The Schedule as Healthcare’s Strategic Backbone
Healthcare is in the middle of a profound operational shift. Volumes are unpredictable, workforce shortages are accelerating, patient expectations are rising, and organizations are under immense pressure to do more with less — without compromising safety or staff well-being. Against that backdrop, our recent webinar, “Going All In — The Schedule as Healthcare’s Strategic Backbone,” […]
Webinar Recap: Closing the Clinical Capacity Gap: Opportunities Hidden in Underutilized Space
How Healthcare Leaders Are Rethinking Exam Room Optimization to Drive Access, Efficiency, and Sustainable Growth The pressure on health systems to meet rising patient demand – while managing shrinking margins and skyrocketing labor and construction costs – has never been greater. During our recent webinar in partnership with NAHAM, “Closing the Clinical Capacity Gap: Opportunities […]
The Transformative Benefits of Flexible Scheduling in Healthcare: Lessons from Real-World Experience
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Flexibility has become a strategic imperative in today’s healthcare environment. As organizations grapple with workforce shortages, burnout, and the demands of patient care, flexible scheduling has emerged as a powerful lever […]
The Balance of Automation in Healthcare: Empowerment, Efficiency, and the Need for Human Touch
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Automation is rapidly transforming the healthcare landscape, offering new efficiencies and opportunities to improve patient care and staff satisfaction. Yet, as digital tools and intelligent automation become more prevalent, many clinicians […]
Burnout From Broken Processes: How Outdated Workflows Fuel Fatigue in Healthcare
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda Burnout in healthcare is nothing new, but the causes and symptoms have evolved. Today, it’s not just about long hours or high patient loads. Increasingly, broken processes, outdated technology, and blurred […]
MSP Week: Celebrating the MVPs Behind the Scenes
Every great team has its MVP – the field general who makes sure the game runs smoothly, who keeps the strategy on track, and whose work enables the team around them to perform its best. In the world of healthcare quality and compliance, the MVPs are Medical Services Professionals (MSPs). This week, as we celebrate […]
Five Ways to Prevent Burnout for Medical Services Professionals
Guest Writer: Dawn Anderson, CPCS, CPMSM Sitting on the plane on my way home from the 2025 NAMSS Educational Conference and Exhibition, I listened to the flight attendances give their safety demonstration, and I was reminded, “We must put our own oxygen mask on first before helping others,” — something I have heard many times, […]
We Know Nurses Because We Are Nurses: How QGenda’s Clinical Team Supports Simplifying Nurse and Staff Workforce Management
When you’re building technology for nurses, you can’t just understand workflows — you have to understand the work. That’s why QGenda Nurse and Staff Workforce Management is backed by people who’ve lived the realities of nursing. Because we don’t just know nurses…we are nurses. Our team includes five nurses whose clinical experience impacts the insights […]
The Winning Edge: Elevating Physician Engagement and Clinical Efficiency in Modern Health Systems
Speakers Andy Anderson, MD, MBA Executive Vice President, Chief Medical and Chief Quality Officer, RWJBarnabas Health Thomas Balcezak, MD, MPH Chief Clinical Officer, Yale New Haven Health System Ghazala Sharieff, MD, MBA Corporate Executive Vice President and Chief Medical & Operations Officer, Acute, Scripps Health Patrick Hunt, MD, MBA Chief Medical Officer for Acute Care, […]
The Employee Value Proposition in Healthcare
Speakers Ekta Vyas, Ph.D. Chief Human Resources Officer, Keck Medicine Courtney Green, MSN, RN, NE-BC Senior Vice President of Nurse & Staff Solutions, QGenda The conversation around workforce shortages in healthcare is not new. For decades, healthcare leaders have grappled with how to attract, retain, and engage top talent in an industry known for its […]