OpenTempo Privacy Policy

Effective: July 19, 2018 - This privacy policy describes how OpenTempo collects and uses the personal information you provide on our Web site: https://opentempo.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We may collect the following personal information from you:

  • Contact Information such as name, email address, paging number, phone number
  • Job position, date of hire, personal work schedule
  • National Provider Identifier

As is true of most Web sites, we automatically gather information about your computer or mobile device such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to provide you with an effective and efficient software service.

As is true of most Web sites, we automatically gather information about your computer or mobile device such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to provide you with an effective and efficient software service.

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • As required by law such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If OpenTempo is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent to do so.

Cookies and Other Tracking

We, OpenTempo, and our partners, (health system partners, marketing affiliates, or analytics services) use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of OpenTempo. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Security

When we collect personal information directly from you and when you enter sensitive information onto our website, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at opentempo.com/security.

Updating/Accessing/Amending/Correcting Personal Information

If your personal information changes, or if you no longer desire our service and wish to deactivate your account, you should contact your OpenTempo system administrator who manages your department.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Notification: Email and Text Messages

You must provide your email address and phone number when creating an account. If you elect to receive a text message, we share your phone number and the message content with a 3rd party vendor that sends text messages. We share no other demographic data with this company.

OpenTempo Employees

Every employee at OpenTempo has completed HIPAA training and job-specific training on how to protect and respect your health information. We have clear policies in place in the event of a privacy issue, so we can react quickly and resolve the issue appropriately.

As our business grows, we'll continue to provide you more services. If we ever change how we use your information, you'll find it here. All the data we collect via our website is audited internally to ensure our system is working correctly. It also helps us troubleshoot a problem for you or your clinician. This information is accessed only by authorized OpenTempo employees.

Contact Information

You can contact us by mail about privacy-related issues:

Privacy Issues/Questions 
c/o OpenTempo, Inc.
296 Ave. D, Suite 15
Williston, VT 05495 

Privacy-related email should be directed to: privacy@opentempo.com.